People Expect Social Media Content Moderation The Brink Boston University
This consists of upholding the organization’s values and maintaining the suitable tone and etiquette when communicating with purchasers, colleagues, or prospects online. Create a listing of unique selling propositions and commonplace call-outs on your brand and all your merchandise. While you won’t likely copy-and-paste this info instantly into social media posts, it’s helpful to have clear talking factors so your team describes your choices accurately and consistently. Do you use branded hashtags to encourage fans and followers to tag you…